In order to start a Divi subscription, simply choose "Subscribe" and select your delivery frequency on the product checkout page. This will automatically apply a discount to this first order, as well as every subsequent subscription order of this product. 

While canceling your subscription will stop future orders from being processed, it will not cancel any orders that have already been placed if the billing date has passed. If you wish to cancel an already existing order, please contact us for further assistance. Keep in mind, we can only cancel an order if it has not already been processed by our fulfillment team.

Yes! You can activate and deactivate your subscription in your customer portal any time after your original subscription order has been placed!

In order to add a one-time item to your next subscription, log in to your account on our website and go to the "Manage Subscriptions" page. Here you can find the option to add a one-time item on the bottom of the page on mobile and right side of the page on desktop.

To change your subscription address, make sure you update it both in the Divi portal and the subscription portal as updating one will not update the other! Below you can find step-by-step instructions to help you make this change.

Log in to your Divi account. Here, you’ll see your account information, order history and the addresses we have on file. Click the "Addresses" button and you will see an option to add, edit or delete addresses.

Once your addresses are up-to-date in your account, you’ll want to edit them in your subscription portal as well. To do so, go back to your account and click on “Manage Subscriptions.” Here, you can click on “Shipping Addresses” on the top of your portal.

Next, click on “Edit Shipping Address” and make any necessary changes.

In order to update your Divi subscription(s), you'll need to log in to your account and visit the customer portal. Next, go to “manage subscriptions”. Here, you can swap out your subscription items, reschedule or skip a shipment and update your billing and shipping information. Our customer support team can also help you customize the delivery cadence to meet your needs.

Unfortunately, you're unable to stack Club Divi Points on top of your subscription savings at this time.